Services in Conwy

Click on one of the categories below, or scroll down the page to look for the service you want.

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  1. Advocacy, Advice and Information
  2. Carers
  3. Community Mental Health Teams
  4. Counselling Services
  5. Daytime Services and Activities
  6. Employment
  7. Hospitals and other Statutory Services
  8. Housing
  9. Mental Health Service User Groups
  10. Police
  11. Sexual Identity
  12. Women

1 Advocacy, Advice and Information

Community Advice and Listening line (CALL)
2nd Floor
Trinity House
Trinity Street
Wrexham
LL11 1NL
phone: 0800 132737
email: callhelpline@new-tr.wales.nhs.uk
CALL is an advice and listening line covering the whole of Wales providing emotional support or helpful literature. It has a comprehensive database and is a central point for information on services that may help with mental health problems.
website: www.callhelpline.org.uk

MDF the Bi Polar Organisation Cymru
22-29 Mill Street
Newport
Gwent
NP20 5HA
phone: 01633 244244
email: mdf.wales@btclick.com
website:http://www.mdfwales.org.uk/
Offers support, help and advice to people with manic depression, their families and carers. A number of small groups exist across north Wales. Contact head office for more details

Standing Ground Helpline
phone: 0845 602 3694
A confidential telephone helpline service providing support and a listening ear to adult survivors of abuse. Can provide sign posting to other services and free literature to help manage day to day.

Unllais Conwy and Denbighshire
Eirianfa Community Centre
Factory Place
Denbigh
Denbighshire
LL16 3TS
phone: 01745 816711
email: admin@unllais.co.uk
Voluntary sector mental health development, information and training agency covering North Wales.
website: www.unllais.co.uk

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2 Carers

Carers Outreach Centre
74 Conwy Road
Colwyn Bay
Conwy
LL29 7LD
phone: 01492 533714

Llandudno Branch Carers Wales
37 Gwydyr Road
Llandudno
Conwy
LL30 1HJ
phone: 01492 874505
Services and information for carers.

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3 Community Mental Health Teams

Community Mental Health Team
Roslin
Nant y Gamar Road
Craig y Don
Llandudno
Conwy
LL30 1YE
phone: 01492 860926
Provides community based mental health services for adults with severe or enduring metal health problems.

Community Mental Health Team
Nant-y-Glyn Resource Centre
10, Nant-y-Glyn Road
Colwyn Bay
Conwy
LL29 7RB
phone: 01492 532164

Provides community based mental health services for adults with severe or enduring metal health problems.

Learning Disabilites and Mental Health Team
Civic Offices
Glan y Don
Abergele Road
Colwyn Bay
Conwy
LL29 8AR
phone: 01492 575261

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4 Counselling Services

North Wales CRUSE
St. David's Priory
Richmond Hill
Holyhead
Ynys Mon
LL65 2HH
phone: 0870 2402758
email: crusenorthwales@btconnect.com
One-to-one bereavement counselling, family and couples bereavement counselling, pre bereavement support, crisis support, support group, training.
website: http://www.cruse.org.uk/

Relate North Wales
8 Rivieres Avenue
Colwyn Bay
Conwy
LL29 7DP
phone: 01492 533920
Counselling and sex therapy service for individuals and couples, family mediation. phone for an appointment.

Stepping Stones
PO Box 2
Wrexham
LL11 1WY
phone: 01978 352717
email: stepping1stones@btconnect.com
Offers group work and individual counselling to adult survivors of childhood sexual abuse.
website: www.steppingstonesnorthwales.ik.com

The Churches' Counselling Service in Wales
phone: 01437 764384
Offers help to anyone who feels that they need someone to talk to. Confidential, personal service offered by well trained and supervised counsellors working throughout Wales.

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5 Daytime Services and Activities

Aberconwy MIND
3 Trinity Square
Llandudno
Conwy
LL30 2UP
phone: 01492 879907
email: mind@mindaberconwy.co.uk
Drop in for people with mental health problems. Also runs support groups for particular mental health problems, and activity groups.
website: www.mindaberconwy.co.uk

Depression Alliance Cymru
11 Plas Melin
Westbourne Road
Witchurch
Cardiff
CF14 2BT
phone: 02920 692891
email: admin@dacymru.org
Run a network of self help groups throughout Wales. Telephone information, many leaflets and booklets, occasional conferences, seminars and workshops - for service providers as well as service users.
website: www.depressionalliance.org

Hafal Aberconwy
Mental Health Resource Centre
Nant y Gamar Road
Craig y Don
Llandudno
Conwy
LL30 1YE
phone: 01492 860926
email: aberconwy@hafal.org
Hafal Conwy helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.
website: www.hafal.org

Hafal Colwyn Bay
Dawn Centre
35-37 Princes Drive
Colwyn Bay
Conwy
LL29 8PD
phone: 01492 523693
email: colwynbay@hafal.org
Hafal Conwy helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.
website: www.hafal.org

Hafal Llanrwst
6 Station Road
Llanrwst
Conwy
LL26 0ER
phone: 01492 642511
email: llanrwst@hafal.org
Hafal Conwy helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.
website: www.hafal.org

Schizophrenia Association of Great Britain
Bryn Hyfryd
The Crescent
Bangor
Gwynedd
LL57 2AG
phone: 01248 354048
email: info@sagb.co.uk
Information service for sufferers of schizophrenia and families, carers, and partners.
website: www.sagb.co.uk

TOC H Friendship Circles
23 Westbourne Avenue
Rhyl
Denbighshire
LL18 1EG
phone: 01745 342509
email: rhylhouse@toch.org.uk
Runs a community house in Rhyl. This is an open access drop in. Also run friendship circles which aim to bring people together in the community.

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6 Employment

Cam Ymlaen
Nant y Glyn Resource Centre
10 Nant y Glyn Road
Colwyn Bay
Conwy
LL29 7RB
phone:01492 532887
email: camstepforward@aol.com
Delivers employment opportunities for people with mental health problems.

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7 Hospitals and other Statutory Services

Ablett Psychiatric Unit
Glan Clwyd Hospital
Bodelwyddan
Denbighshire
LL18 5UJ
phone: 01745 585 484

Conwy Support Bed Facility
Bron Haul
Fernbrook Road
Penmaenmawr
Conwy
LL34 6DE
phone: 01492 622727

Hergest Psychiatric Unit
Ysbyty Gwynedd
Bangor
Gwynedd
LL57 4HN
phone: 01248 384384

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8 Housing

Anheddau Cyf.
Bron Derw
Garth Road
Bangor
Gwynedd
LL57 2RT
phone: 01248 372330
email: post@anheddau.co.uk
Support services for individuals with learning disabilities, physical disabilities and mental health problems.

Cymdeithas Tai Hafan
155 Wellington Road
Rhyl
Denbighshire
LL18 1LE

phone: 01745 336524
email: enquiries@tai-hafan.co.uk
Charitable Housing Association providing temporary accommodation and/or support to disadvantaged women and
children across Wales.
website: http://www.hafancymru.co.uk/

North Wales Housing Association
Plas Blodwell
Broad Street
Llandudno Junction
Conwy
LL31 9HL
phone: 01492 572727

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9 Mental Health Service User Groups

Sunrise
Premier House Office Centre
29 Lloyd Street
Llandudno
Conwy
LL30 2YA
phone: 01492 875212
email: sunrise.codiadhaul@hotmail.co.uk
Sunrise is an independent service user led organisation, set up to obtain the views of people who use mental health services and to campaign on their behalf to improve services.

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10 Police

Central Family Protection Unit
phone: 01745 588745
Based in St Asaph covering Central region of the Force. In cases of emergency dial 999.

Mental Health/Health Liaison Officer
phone: 01745 588491

11 Sexual Identity

Male Rape Support Helpline for Wales
phone: 01248 355633
Provide emotional support, information on local and national services and free literature on a range of subjects, symptoms and treatments. The helpline is open to anyone who has experienced male rape/abuse.

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12 Women

Aberconwy Women's Aid
Town Hall
Lloyd Street
Llandudno
Conwy
LL30 2UP
phone: 01492 872202
Support, information and a safe place to stay for women and children experiencing domestic violence.

Colwyn Women's Aid
Metropole Buildings
Penrhyn Road
Colwyn Bay
Conwy
LL29 8LG
phone: 01492 534 705
email: all@colwynwomensaid.demon.co.uk
Support,information and a safe place to stay for women and children experiencing domestic violence.

Rape and Sexual Abuse Support Centre (NWW)
North West Wales
phone: 01286 669266
Offer support to women and men of all ages who have experienced any form of sexual violence. Provides counselling, a helpline, information, practical support and educational workshops.


Date written: May 2007
Date for review: May 2010
Page last updated: 16/09/16